Sales & Service Consultant at IAG AUS

Bendigo, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Empathy, Resilience, Customer Service, Tech-Savvy, Rapport-Building, Active Listening, Self-Motivated, Attention to Detail, Reliable, Accountable

Industry

Insurance

Description

Make a difference as a Sales & Service Consultant. WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we’re one of Australia’s leading rural, business insurers, who still believe in friendly, personal service. Your Role We’re looking for a Sales & Service Consultant to join our community-minded WFI team in Dja Dja Wurrung Country (Bendigo). You’ll support new and existing clients with their insurance needs, always putting the customer first. At WFI, we’re proud to be known as “Great people to know” who offer “insurance you can shake hands with” and you’ll help uphold that trusted reputation. As part of the IAG family of brands, we offer opportunities for growth, supportive leadership, flexibility, and a collaborative team environment. This is a full-time, permanent role. In your first six months, you’ll complete the ANZIIF Tier 2 General Insurance Compliance certification while working from our Bendigo office to receive supervised training. Hybrid work options may be considered after this period, based on business needs. About You You bring strong communication, empathy, and resilience—and a passion for helping your community. We’re looking for someone who is: Experienced in customer service (face-to-face or phone-based) Tech-savvy and confident using multiple systems Decisive and able to follow business processes Skilled in rapport-building and active listening Self-motivated with great attention to detail Reliable, accountable, and eager to grow Joining WFI you’ll have access to a raft of benefits from across the Group: Boosted superannuation with 13% as standard Up to 50% off personal insurance 5 myLeave days per year on top of annual leave Industry-leading 20 weeks paid parental leave for both primary and secondary carers Dedicated career growth programs, including the award-winning IAG Academy Discounts on every day and special occasion items Employment type eligibility criteria apply* About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees. We’re ready for you. Apply today. Learn more about who IAG is here.

Responsibilities

Support new and existing clients with their insurance needs while prioritizing customer satisfaction. Uphold the trusted reputation of WFI as part of the community-minded team.