Sales & Service Coordinator at DRM EMPLOYEES LLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Customer Service, Communication Skills, Organizational Skills, Multitasking, MS Office Suite, CRM Software, Attention to Detail, Problem-Solving

Industry

Real Estate

Description

Description Sales & Service Coordinator We are seeking a dynamic and organized Sales & Service Coordinator to join our team. This role offers an exciting opportunity to support our sales operations and ensure exceptional customer service, contributing to the overall success and growth of our company. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills. Key Responsibilities: - Coordinate sales activities and assist the sales team in managing client accounts - Respond to customer inquiries promptly and professionally via phone, email, or in person - Process sales orders, quotations, and contracts accurately and efficiently - Maintain and update customer records and sales databases - Plan, organize, and oversee all aspects of ownership events from conception to completion, including logistics, vendor management, and on-site coordination - Support the planning and execution of promotional events and campaigns - Support the planning and execution of promotional events and campaigns - Collaborate with other departments to ensure customer satisfaction and timely delivery of products or services - Monitor customer feedback and resolve issues to enhance service quality - Prepare reports on sales performance and customer service metrics Requirements Skills and Qualifications: - Proven experience in sales support, customer service, or a related role - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software - Ability to work independently and as part of a team - Attention to detail and problem-solving skills - High school diploma or equivalent; additional education or certifications in sales or customer service is a plus Join our vibrant team and be part of a company that values growth, innovation, and a customer-centric approach. We offer a supportive work environment, opportunities for professional development, and a competitive benefits package.

Responsibilities

The Sales & Service Coordinator will coordinate sales activities and assist the sales team in managing client accounts while ensuring exceptional customer service. This role involves processing sales orders, maintaining customer records, and planning events to enhance customer satisfaction.