OVERVIEW

We are seeking an enthusiastic and passionate Customer Service Representative to join our small and independent but rapidly expanding commercial laundry team. We service throughout the South West of England and this role will primarily focus on maintaining existing customer relations and will ideally suit someone who enjoys meeting people and can use their initiative to offer our customers any solutions they may need. This role will also provide opportunities for developing our existing customers portfolio via up-selling, as well as expanding the business with the acquisition of new customers.

SKILLS

• Excellent communication skills with the ability to engage effectively
• Ability to work independently as well as part of a team in a fast-paced environment.
• Must have a full driving licence
• Strong organisational skills with attention to detail
• Previous experience in sales or customer service is preferred
  Job Type: Part-time
  Pay: From £13.00 per hour
  Expected hours: 20 per week

Benefits:

• Company car
• Flexitime
• On-site parking

Work Location: In person
Reference ID: OSG100

• Develop and maintain relationships with new and existing clients
• Identify customer needs and offer solutions s
• Compose and maintain accurate records of sales activities, customer interactions and their feedback
• Work as part of a team to set a high standard of Customer Service
• Expand the business via up-selling and New Business opportunities
• Visiting customers to discuss their laundry needs and offer solutions to improve their customer experience