Sales & Service Technician at Groundworks

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

120000.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Customer Relations, Foundation Repair, Water Management, Service Technician, Installation, Diagnosis, Relationship Building, Product Recommendation, Maintenance Visits, Safety Adherence, Documentation Submission

Industry

Construction

Description

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! AFS, A Groundworks Company, is seeking talented Sales & Service Technician to join their team in the Nashville, TN area! The Sales & Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs. Why you should join our Service Team Base Pay + Commission with NO CAP on earnings Average annual earnings $120,000 Company Vehicle and Gas Card provided Full-time nonseasonal work Pre-qualified, high-quality appointments, no cold-calling required! Advanced leadership training opportunities from a promote from within led culture Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods Equity in North America’s Leading Foundation Repair and Water Management Company Job Responsibilities Execute appointments scheduled with customers Travel to customers' home based on assigned appointments Build long-term relationships with customers and professionally represent the company Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures Perform annual customer maintenance visits, examining work previously completed Perform reactive service appointments, diagnose, and fix any issues Install additional products purchased by the customer as necessary Adhere to safety regulations and procedures when carrying out responsibilities Examine solutions installed by the company and determine potential warranty or non-warranty work Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required Other duties as assigned Qualifications 1 or more years of proven sales experience preferred but not required Construction/Home Improvement experience preferred Proven customer relations experience preferred High school diploma or GED or equivalent experience A valid, non-restrictive Driver's License is required Requirements Full-time Remote & Onsite: Reporting into and working remotely of Branch location Servicing area within territory Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home. When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. What We Provide Competitive Pay Employee Company Ownership Opportunities Industry Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award Winning Culture We take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we've done the right things from the beginning, setting the stage for an even brighter future. Join us as we charge ahead!

Responsibilities

The technician will execute scheduled customer appointments, traveling to homes to inspect and service existing foundation repair and water management solutions. They are responsible for building customer relationships, recommending additional services, performing maintenance, diagnosing issues, and installing new products as needed.