WHAT YOU’LL NEED:

• Experienced in all pre-contract sales enquiries (including, but not limited to LPE1 and further enquires), providing a responsive and efficient service within published service standards
• Proven administrative experience (ideally in a sales environment) or ability to quickly develop the necessary skills and knowledge
• Excellent customer service skills and able to deliver high levels of customer satisfaction working to Southern Service standards
• Effective communication skills, both verbally and written
• Effective interpersonal skills and ability to work collaboratively with others
• Effective verbal and numerical reasoning skills
  In your supporting statement, it is important that you address how you meet each of the above six criteria providing real examples.
  Closing Date: 21st of July (Monday) at 23:59pm
  Shortlisting Date: week commencing 21st of July 2025
  Interview Date: week commencing 28th of July 2025
  Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered.

ABOUT US

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

THE ROLE

We’re looking for a talented individual to join us as a Sales Services Co-ordinator and provide a seamless admin and business support to our Sales Services team, delivering an exceptional customer service directly to residents.
In this role, you will handle customer enquiries efficiently and courteously and support the Sales Services team with administrative tasks. You will manage incoming and outgoing correspondence, produce and monitor mail shots and attend and prepare for meetings.
This role is based at Farringdon and offered as Fixed Term Contract until 31 October 2026. Hybrid working will be discussed based on training needs and support.