At Contact Web, we take pride in being a premier contact centre outsourcing business dedicated to delivering exceptional service to our clients. We are passionate about creating a positive and fulfilling employee experience by providing an excellent work environment. Our commitment to excellence is reflected in our new campaign, where we are excited to welcome dynamic and motivated Sales Specialist Agents to our team.
Position: Sales Specialist Agent

QUALIFICATIONS:

• Proven experience in a sales or customer service role, preferably in an outbound sales environment (not required)
• Exceptional communication skills with a friendly and persuasive phone manner.
• Strong interpersonal skills and the ability to establish rapport with clients quickly.
• Enthusiasm and passion for delivering outstanding customer experiences.
• Goal-oriented mindset with the ability to meet and exceed sales targets.
• Adaptability to different customer personalities and situations.
• Familiarity with CRM software and basic computer skills. (Can be trained, not required)
• Ability to work collaboratively in a team-oriented environment.
• Positive attitude, resilience, and a proactive approach to challenges.

ABOUT THE ROLE:

We are seeking individuals who are not only enthusiastic and efficient but also possess an outstanding phone manner. This is an opportunity to join a dynamic team and contribute to the growth and success of well-known brands as well as potentially grow within your role.

RESPONSIBILITIES:

• Initiate contact with individual partner sites using agreed communication channels (e.g., calls, SMS, email).
• Qualify site interest and coordinate or conduct Teams-based demo meetings.
• Provide onboarding support including training, registration, and guidance on product usage.
• Track engagement, onboarding progress, and adoption metrics, reporting on a weekly basis.