Sales Specialist - Croatian or Polish speaking at Marta Career Site

Gdansk, pomorskie, Poland -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Support, Sales, Caregiver Recruitment, Conflict Resolution, Croatian Language, Polish Language, English Language, German Language, Salesforce, Pipedrive, HubSpot

Industry

Description

About the Job Are you looking for a new challenge in a fast-growing, exciting, and dynamic environment? Do you want your work to make a real social impact? Then join marta! As a Sales Specialist, you will be responsible for acquiring and managing your own client base. Not only will you have the opportunity to make a real difference, but you will also benefit from attractive commissions. To expand our team, we are looking for a Sales Specialist either Croatian or Polish speaking in Gdansk (Poland) or working remotely from Poland starting immediately. Was marta tut Your Role in our team No cold calling! You advise caregivers who have expressed interest and build your own pipeline. You discuss possible care assignments with caregivers and support them with transitions and emergencies. You independently manage your caregiver base and act as their main point of contact throughout their assignment. You maintain regular contact with caregivers and conduct satisfaction surveys regarding the families they assist. You provide best practices for conflict resolution to caregivers. You collaborate closely with our international teams. To continuously improve internal processes and customer experience, you provide constructive feedback based on your experiences. Your Profile You have initial experience in account management, customer support, sales, or live in care. You enjoy making phone calls, and with your friendly demeanor, you easily convince caregivers to join marta. You are known for your personable, open, and communicative personality. You have a winner’s mentality: You are ready to learn quickly, push things forward, and go the extra mile for yourself and your team. You speak either Croatian or Polish fluently (C2) and either good English or German (>B2) Experience with systems like Salesforce, Pipedrive, or HubSpot is an additional advantage. Why marta? Purpose: You work on an important and interesting mission: the digital transformation of a significant industry in Europe - the need to effectively manage the demographic changes Work Environment: We offer you a beautiful office in the heart of Berlin with state-of-the-art facilities and everything you need to work efficiently. Flexibility: Want a change of scenery? In addition to our Gdansk office, we also have locations in Bonn, Lithuania, Romania, and Poland. Events: Alongside our legendary company parties, we host regular team events. Home Office Policy: If you are based near Gdansk, you can work 2 days per week. If you work outside of the Gdansk Area, you can work fully remotely. Health & Wellbeing: You receive 21 - 26 days of vacation per year, and we provide everything you need in the office to keep you comfortable and energized. Career & Development: Become part of an international team of 70+ employees, with regular feedback sessions and exciting growth and learning opportunities. About us Why we founded marta. When we were seeking 24-hour care for our loved ones, we often felt left alone in this complicated and highly overpriced market. In addition, we became angry when we realized that the agencies were taking most of the salary we paid our caregivers. After five years of unsuccessful search for a reputable agency, in 2020, we took on the mission to improve 24-hour care in Germany and ultimately founded marta. In memory of Marta, who lovingly helped us care for our grandparents for years, we named the company after her. We take our mission very seriously. We firmly believe that caregivers will take better care of our loved ones if we at marta provide them with fair working and living conditions. Our goal is to fundamentally improve the 24-hour care market by building a platform that brings caregivers and families together without any other intermediaries. We enable caregivers to earn a better salary through lower placement fees without families paying more.

Responsibilities

The Sales Specialist is responsible for acquiring and managing a client base of caregivers by advising them on care assignments and supporting them through transitions. They act as the main point of contact for caregivers, conducting satisfaction surveys and providing conflict resolution best practices.