SALES SPECIALIST

• 12-Month Fixed-Term Contract to February 2026 with potential to extend
• Work in a stunning coastal location in Yamba, NSW.
• Lead Sales & Community Engagement for Our New Independent Living Apartments
  Are you a dynamic sales professional with a passion for helping retirees find their perfect home? Do you thrive in community engagement and customer service? Join Uniting Yamba as our Sales Specialist and play a pivotal role in securing sales and driving full occupancy within the final stage of our Independent Living development.

PLEASE REVIEW THE POSITION DESCRIPTION - LINK BELOW

PD - Retirement Living Sales Specialist

KEY RESPONSIBILITIES

• Sales & Occupancy Management. Drive Independent Living sales, ensuring occupancy targets are met within organisational goals.
• Manage the entire sales process, including enquiry handling and purchaser engagement, to optimise conversion rates.
• Maintain accurate records in the Customer Relationship Management (CRM) system.
• Customer Engagement & Post-Sales Support. Provide outstanding customer service from initial enquiry to settlement and move-in.
• Collaborate with the Village Manager to enhance the customer journey and facilitate a seamless transition into the community.
• Community Engagement. Actively participate in marketing initiatives and community events to expand Uniting’s reach.
• Represent Uniting at expos, retirement industry events, and community festivals.
• Develop strategic partnerships with key external stakeholders such as Uniting Church congregations, Probus Clubs, and RSL Clubs. Records & Reporting. Ensure accurate and timely CRM data entry, tracking leads and sales progress.
• Compile regular sales reports and provide insights for improving sales strategies
• Maintain records of pricing adjustments, buyer preferences, and competitor activity.
• Team Collaboration & Compliance. Align activities with organisational health, safety, and wellbeing policies
• Uphold quality management systems and compliance standards.
• Work collaboratively with internal teams, including property, marketing, and administration