Responsibilities:

• Provide administrative support for the National Sales Manager.
• Assist in answering customer calls and sales representative emails.
• Contact House Accounts to book orders.
• Assist Sales Manager / Coach on reports and projects.
• Generate sales reports.
• Prepare return credit discrepancy letters for customers.
• Identify and resolve client concerns
• Must be results-orientated and able to work both independently and within a team environment.
• Exercises exceptional customer service skills to optimize each contact with the customer/distributor by responding to their needs/requests.
• Performs other duties as assigned.
• Follows up with leads from trade shows to help facilitate a sale.

MINIMUM REQUIREMENTS

• 5+ years prior experience in a sales or customer service role.
• Proficient with Microsoft Outlook, MS Excel and Word.
• Knowledge of PowerPoint.
• Excellent verbal and written communication skills.
• Strong time management and prioritization skills with ability to multi-task.
• Superior customer service and interpersonal skills
• Written and spoken proficiency in English & French.

EDUCATION:

Post Secondary
Job Type: Full-time
Pay: $24.00-$30.00 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

Education:

• Secondary School (required)

Experience:

• Sales: 5 years (required)

Language:

• English (required)

Location:

• Dartmouth, NS (preferred)

Willingness to travel:

• 25% (required)

Work Location: In perso

• Provide administrative support for the National Sales Manager.
• Assist in answering customer calls and sales representative emails.
• Contact House Accounts to book orders.
• Assist Sales Manager / Coach on reports and projects.
• Generate sales reports.
• Prepare return credit discrepancy letters for customers.
• Identify and resolve client concerns
• Must be results-orientated and able to work both independently and within a team environment.
• Exercises exceptional customer service skills to optimize each contact with the customer/distributor by responding to their needs/requests.
• Performs other duties as assigned.
• Follows up with leads from trade shows to help facilitate a sale