REQUIREMENTS

• Minimum 2 years in luxury retail, café, or hospitality.
• Passion for chocolate, health-conscious indulgence, and beautiful things.
• You must be authorised to work in the UK.
• Availability on weekends and holidays.
  Ready to be part of something special? Apply now.
  Job Type: Full-time
  Pay: £15.25 per hour
  Expected hours: 38 – 42.5 per week

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Employee discount
• Sick pay

Experience:

• luxury retail or luxury hospitality: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

THE ROLE

As a Sales Supervisor at Makers, you are the heart of the customer experience. With genuine warmth, precision, and infectious energy, you’ll guide guests through our world of luxurious, health-conscious chocolate, offering exceptional service, beautifully crafted drinks, and a spotless, inspiring boutique environment.
You will support the General Manager in all the operations and duties of the shop.
Start Date: ASAP
Location: Chelsea, SW3

WHAT YOU’LL DO

• Provide warm, personalised service that makes every customer feel seen, welcomed, and delighted.
• Drive daily sales through deep product knowledge, engaging storytelling, and natural charisma, and contribute to the achievement of store revenue targets.
• Keep the boutique immaculate – restocking product displays, cleaning surfaces, and ensuring flawless presentation and maintaining the brand’s high standards.
• Prepare and serve drinks with precision and flair, maintaining bar cleanliness and presentation at all times. Training provided.
• Support deliveries, stock management, and inventory with care and efficiency.
• Maintain a clean, organised, and safe boutique environment.
• Contribute to a joyful, high-performance team culture where excellence is second nature.