Are you based in the Dumfries area?
Do you have builders merchant, or similar industry experience?
Do you have a passion for working with people and enjoy a fast paced and varied role?
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Sales Supervisor to join the team in our Dumfries branch who’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7.30am–5pm Monday to Friday and every other Saturday morning 8-12
Location: Jewson, Kellwood Ave, Dumfries DG1 2JR
Key Responsibilities

In this role you’ll drive sales within the branch and be a key point of contact for our customers - you’ll be responsible for managing customers at the trade counter and in our Decorating Centre showroom, processing sales orders and answering customer queries in branch and over the phone.

• Welcome customers to the branch and take an active interest in their projects
• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers, both face to face and over the phone
• Understand customer needs and provide proactive advice and solutions so that you can deliver the best experience possible
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
• Dealing with lapsed accounts while also generating sales with new and existing customers
• Keep the branch looking clean and tidy, maintain stock levels and merchandising of stock, to make a great first impression on our customers
• Work with colleagues to suggest opportunities for improvement
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

• Competitive salary and discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Required Skills and Experience

• Previous industry experience would be beneficial for this role - builders merchant or similar
• Strong organisational skills, with the ability to prioritise work accordingly
• Experience in a busy customer facing role with strong communication skills
• IT literate
• A positive and flexible attitude

Why STARK?
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well. 
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Job Types: Full-time, Permanent

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• What is your email address?

Experience:

• builders merchant: 1 year (required)

Work Location: In person
Reference ID: JR2774

• Welcome customers to the branch and take an active interest in their projects
• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers, both face to face and over the phone
• Understand customer needs and provide proactive advice and solutions so that you can deliver the best experience possible
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
• Dealing with lapsed accounts while also generating sales with new and existing customers
• Keep the branch looking clean and tidy, maintain stock levels and merchandising of stock, to make a great first impression on our customers
• Work with colleagues to suggest opportunities for improvement
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at wor