Sales Supervisor - Medical Surgery at Boston Scientific Corporation Malaysia

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Performance, Market Research, Sales Strategies, Team Management, Customer Service, Quality Assurance, Clinical Knowledge, Data Analysis, Training, Expense Management, Communication, Problem Solving, Competitor Analysis, Project Management, Coaching, Continuous Improvement

Industry

Medical Equipment Manufacturing

Description

Industry knowledge: Responsible for providing continuous tools and education to self and team members to ensure up to date industry, competitor and product knowledge; Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies; Collects data from their region on competitor's sales tactics and prepares the team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local /regional sales activities. Business Management: Monitors own and team member's sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management; Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies; Show ongoing usage of AMS and encourages team to update data frequently; Develops and executes sales strategies and activities in conjunction with the Country Sales Manager; Plans and controls expenses to ensure sales objectives are met within budget; Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly, in consultation with the Country Sales Manager; Conducts quarterly sales reviews with team and manager, adjusts strategies in accordance with Country requirements; Participates in pan-European, cross-functional and cross-divisional communication and team-work meetings; As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors - Drive as needed to support and facilitate any field corrective action related his/her scope; Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer oriented initiatives; Co-ensures that employees are notified of all mandatory training and quality obligations with HR Manager; Tracks completion of mandatory training. Clinical Excellence: Is up to date and knows how to read and interpret clinical studies and data and is competent discussion partner to doctors; Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiate each product line against the competitor's products in front of the customer. Quality: As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Drive as needed to support and facilitate any field corrective action related his/her scope; Ensures that all products and advertisement have been through the appropriate approval processes, prior to sharing or publishing (LAR). Guides by using ongoing service and delivery requirements and standards Handles straightforward issues with employees and/or customers (internal or external) using sensitivity for appropriate communication In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures. For those individuals that supervise others, the following statements are applicable: Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy. Establishes and promotes a work environment that supports the Quality Policy and Quality System. Requires general understanding of processes, procedures and systems within own job function Requires understanding of quality systems and regulations to implement in daily activities Applies general understanding of how the team relates to other closely related areas to improve efficiency of own team and ensure achievement of objectives and targeted results Provides formal day-to-day supervision and tactical oversight to a production or support team including setting performance and productivity expectations, coaching on performance and development, coordinating activities, checking on quality and work progress Reviews processes and maintains continuous improvement practices for team Implements performance evaluation tools to develop a high performance team

Responsibilities

The Sales Supervisor is responsible for providing tools and education to the team, ensuring up-to-date industry knowledge and maintaining awareness of trends. They monitor sales performance, assist in planning special projects, and ensure compliance with quality standards.