Sales Supervisor at Steven Madden, Ltd

Torrance, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

21.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Sales Target Achievement, Customer Service, Team Training, Issue Resolution, Communication, Store Operations, Merchandising, Display Maintenance, Inventory Management, Flexibility, Organizational Skills, Team Building, Verbal Communication, Written Communication

Industry

Retail

Description

Sales Supervisor (F/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals. Responsibilities ● Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service. ● Assist in training and developing a successful sales team. ● Ensure that all customer service initiatives are in place to address issues quickly and courteously. ● Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager. ● Communicate effectively with customers, team members, management, and corporate stakeholders. ● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed. ● Be flexible and occasionally perform work outside of your specific role. Requirements ● Minimum of 2-3 years of retail experience. ● High school diploma or equivalent preferred. ● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. ● Excellent team-building skills. ● Strong verbal and written communication skills. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report The pay range of this position is $17-$21/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.

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Responsibilities

The Sales Supervisor supports management by leading, inspiring, and motivating the team to meet sales targets and deliver exceptional customer service. This role also involves assisting with team development, ensuring customer service initiatives are active, and acting as a liaison between various stakeholders.