Sales Support at AC FOODS CO LLC

Redbanks, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Attention To Detail, Communication Skills, Teamwork, Multitasking, Adaptability, Problem-Solving, Administrative Tasks, Computer Proficiency, Microsoft 365, Customer Service, Data Entry, Coordination, Follow Up

Industry

Farming

Description

Description Position Summary The Sales Support role is responsible for maintaining accurate and organized sales documentation, assisting with customer orders, and supporting the sales and dispatch teams to ensure smooth operations. The role is essential to support organizational goals and model best practices, guided by our values of Excellence, Accountability, Transparency and Stewardship (EATS). Job Duties and Responsibilities Maintain records for Bill of Lading (BOL), Phytosanitary Certificate, Compliance Quarantine Certificate (CQC), and Plant Protection & Quarantine Certificate (PPQ).0 Enter and maintain customer orders and quotes using FAMOUS, GreenPoint, and the Contract List. Maintain and update customer sales records until shipments are completed and documentation is submitted to accounting. Update and maintain the Deposit Report with accuracy on a weekly basis. Handle all incoming and outgoing mail, calls, and office correspondence. Respond to customer inquiries via phone, email, and in person in a professional and timely manner. Receive customer payments and provide receipts via email or mail. Provide daily sales transaction documentation to Accounts Receivable. Follow up on and collect past-due deposits. Collaborate with the Shipping Department to coordinate inspections with the Ag Commissioner, CDFA, and USDA; ensure all paperwork is prepared in advance. Direct truck traffic for loading and unloading operations. Coordinate trucking arrangements for deliveries and pickups. Provide UPS tracking information to customers as needed. Maintain a clean, organized, and welcoming front office environment. Ensure office supplies are adequately stocked at all times. Assist with the preparation of the Nursery Planning Worksheet on a weekly basis. Maintain organized customer files, both physical and electronic. Performs other duties as assigned. Requirements Skills and Abilities Strong organizational skills and attention to detail. Excellent communication skills and ability to work well in a team environment. Ability to follow directions, multitask, and adapt to changing priorities. Capable of resolving errors and handling administrative tasks with minimal supervision. Analytical and problem-solving abilities. Proficiency with office equipment (scanner, printers, copiers, etc.). Preferred Qualifications High School Diploma or equivalent. 1+ years of experience in customer service. Intermediate level computer skills with Microsoft 365 (Outlook, Excel, Word). Bilingual verbal and written English/Spanish

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Responsibilities

This role is responsible for maintaining accurate sales documentation, including records like BOL, Phytosanitary Certificates, and PPQ, while also managing customer orders and quotes within various internal systems. The position supports sales and dispatch operations by coordinating logistics, handling customer inquiries, processing payments, and ensuring timely submission of documentation to accounting.