PERMANENT

DAILY TIMES: 08.45am-5.00pm, Monday to Friday, 37.5 per hours per week
Set office days Tue-Thur
Vacancy – Sales Support Administrator
Company Profile:
ESS Employment are recruiting for our local established and professional client in Yate. This role would be ideal for someone who has some previous office-based experience and is looking for a role with variety and scope for progression.

Duties and Responsibilities:

• To assist in day-to-day administrative tasks in support of company sales and by doing so to contribute to the financial success of the company
• Answer/process customer telephone queries from customers, suppliers, and colleagues.
• Take customer orders over the telephone.
• Distribute incoming enquiries email to the relevant person.
• Use Sage to produce sales order delivery notes and customer invoices.
• Place orders with suppliers for stock items.
• Run reports from sage for daily profit figures.
• Process customer remittance advices.
• Process customer audits and keep records.
• Verify and post supplier bills on Sage.
• Credit Control - chase outstanding customer invoices by telephone and email.
• Submit meter readings.
• Manage gas and electricity contract renewals for the business.
• Prepare an agenda and take minutes in team meetings.
• Complete documentation from customers requesting company information.
• Participate in any other duties deemed appropriate by the Managing Director or CEO

Key Experience and Skills:

Previous administration/office-based experience is essential.

• Excellent verbal communication skills.
• Good mathematical skills – level 4 minimum GCSE Maths.
• Error free written communication – level 4 minimum GCSE English Language.
• Experience and good skills in the use of Excel, Word, and Outlook.
• Polite, pleasant, and helpful on the telephone and in general.
• Self-motivated and able to work both independently and as part of a team.
• Well organised and able to prioritise workload to achieve deadlines.
• Attention to detail for record keeping.

Benefits include:
Bonus scheme (after 6 months service) | Employee pension scheme | Life Assurance | Critical Illness Cover/Health plan | Excellent working environment | Free onsite parking | Hybrid working – 3 mandatory set days in the office| Annual Christmas shutdown.
In order to be considered for the role please email your cv at your earliest convenience to Rachel - rachel.hudson@ess-emp.co.uk
ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional, and friendly approach to recruitment. See our website for more information www.ess-emp.co.uk

• To assist in day-to-day administrative tasks in support of company sales and by doing so to contribute to the financial success of the company
• Answer/process customer telephone queries from customers, suppliers, and colleagues.
• Take customer orders over the telephone.
• Distribute incoming enquiries email to the relevant person.
• Use Sage to produce sales order delivery notes and customer invoices.
• Place orders with suppliers for stock items.
• Run reports from sage for daily profit figures.
• Process customer remittance advices.
• Process customer audits and keep records.
• Verify and post supplier bills on Sage.
• Credit Control - chase outstanding customer invoices by telephone and email.
• Submit meter readings.
• Manage gas and electricity contract renewals for the business.
• Prepare an agenda and take minutes in team meetings.
• Complete documentation from customers requesting company information.
• Participate in any other duties deemed appropriate by the Managing Director or CE