Company Description
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable Mobility, Connectivity and Technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
Job Description
The role of Sales Support Administrator is important to us. The sales support admin will assist our sales team to ensure they can focus on sales and productivity maximising opportunity.

Your responsibilities day to day will be…

• Lead profiling and updating lead tracker
• Adding customer details to our CRM and uploading supporting documentation
• Manage incoming requests or queries to our sales support mailbox.
• Quality and compliance checks of contract documentation, ensuring supplier standards are met.
• Assist the sales department post-sale, liaising with suppliers/partners ensuring contract will go live.
• Resolve sales rejection and queries.
• Generate customer contracts when required.
• Produce site lists when required.
• Support sales team/management in their day-to-day sales processes.
• Work with the Sales Coordinator to maintain CRM System ensuring all data is accurate.
• Data entry of billing data when required.
• Sending campaigns/mailers when required.

Qualifications

• A minimum of 12-months admin experience in a high-volume desk-based business to business or sales support role.
• Competent in using Microsoft Office applications, particularly Excel and Outlook.
• Able to adapt to change, responding well to delays or unexpected demands.
• Excellent verbal and written communication skills.
• Good at working as part of a team.
• Excellent attention to detail.

Additional Information

A friendly culture that mirrors our proposition to our customers.

• A fast-growing organisation that defines itself as being agile and innovative.
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits

• Lead profiling and updating lead tracker
• Adding customer details to our CRM and uploading supporting documentation
• Manage incoming requests or queries to our sales support mailbox.
• Quality and compliance checks of contract documentation, ensuring supplier standards are met.
• Assist the sales department post-sale, liaising with suppliers/partners ensuring contract will go live.
• Resolve sales rejection and queries.
• Generate customer contracts when required.
• Produce site lists when required.
• Support sales team/management in their day-to-day sales processes.
• Work with the Sales Coordinator to maintain CRM System ensuring all data is accurate.
• Data entry of billing data when required.
• Sending campaigns/mailers when required