Sales Support Administrator at Schneider Electric Industries Malaysia

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Customer Coordination, Logistics Support, Mandarin Communication, Microsoft Excel, Microsoft Office, Business Acumen, Interpersonal Skills, Payment Tracking, Report Preparation, SIRIM Certification Process, Complaint Handling

Industry

Automation Machinery Manufacturing

Description

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital. Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions. The Role: Himel is a global lighting and electrical solutions brand dedicated to delivering reliable, user-focused innovations for emerging markets. Join us as a Sales Support Administrator for Himel, where you will support daily operations such as order management and customer coordination, serving as the bridge between customers, local sales teams, and our back-office team in China. Be part of a collaborative and growth-driven environment where your contributions directly impact business success and customer satisfaction. What will you do? Manage the order validation and management, including reference and price check, issuing Performa Invoice, Order Acknowledgement, etc. Manage the order delivery, including follow-up on order status, obtaining forwarder/payment information in advance. Deal with customer enquiries like product availability, inventories, lead time, etc. Follow up logistic and commercial complaints (CCMP). Prepare Report like by Order& Sales, offer categories, etc. Involve in the SIRIM certification process and SIRIM audits. Handle the payment tracking (guarantee down payment, collect balance payment, etc.) Any other tasks assigned. What qualifications will make you successful? Min Degree in Business Administration or any other related discipline. Min 2-3 years in relevant sales and logistic support roles. Have a good business acumen sense. Have the ability to be flexible and responsive in the demanding environment of a start-up organization. Good communication and interpersonal skills. Good team player with positive attitude and able to work in a multicultural team. Able to communicate in Mandarin (spoken and written) as this role will required to work very closely with China stakeholders (internal/external). Strong in MS Office, especially in Excel. What’s in it for me? Global Family Leave Comprehensive medical coverage for employee and dependents Worldwide Employee Stock Ownership …and more! Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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Responsibilities

The role involves managing order validation, delivery tracking, and customer inquiries to bridge the gap between customers and the back-office team in China. Additionally, the administrator handles payment tracking, commercial complaints, and supports the SIRIM certification process.