Sales Support Administrator

at  Wolf Oil

Company Description
Wolf Oil Corporation is a Belgium based an independent lubricants company. We specialise in bringing our customers tailored, technology-enhanced lubricants that make engines better, faster, greener and cleaner.
Job Description
We have an exciting open position for a ales Support Administrator, fluent in English.
As sales support administrator, you are responsible for the coordination of the full order to cash process. You are the first contact for the customers in your region for questions related to the order to cash process including after sales care.

You are the central contact for the customers/distributors in your region. (Nordics, Baltics, Central-Eastern Europe, CIS countries)
You manage the entire order-to-cash process, from order processing and follow-up with your different stakeholders (production, warehouse, marketing, supply chain, ..) to transport arrangement, billing and after-sales.
You work in tandem with and offer administrative support to the commercial managers of the region.
You are the pivot between the internal organisation and the customer. You will regularly consult with or coordinate with various internal departments (logistics & supply chain, production, sales, marketing, etc.).
You work in close consultation with the supply chain department to follow up on the forecasts in order to prevent peaks in the production process.
Qualifications
Higher degree & preferably 1-5 years in a similar administrative, logistics & sales support function.
You are administratively strong, have a commercial, positive, driven and service-oriented attitude.
You have strong organizational skills, adaptability and the ability to work well in a structured team.
Your effective communication and interpersonal skills enable you to build positive, productive relationships within your network;
You have an entrepreneurial mindset, are hands-on and know how to set your priorities. You also work independently and are solution oriented.
Fluency in English is an absolute must. Knowledge of Dutch and/or other languages is certainly an asset (e.g. Russian).
Additional Information