Sales Support Advisor at Bupa

Newcastle upon Tyne, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Analytical Thinking, Attention To Detail, Organizational Skills, Proactivity, Time Management, Customer Service, Sales Support, Data Preparation, Report Preparation, Problem Solving, Tech Savvy, Cultural Awareness, Healthcare Knowledge, Insurance Knowledge

Industry

Insurance

Description

Job Description: Sales Support Advisor Location: The Quayside, Kowloon, Hong Kong Working Style: Hybrid (Office + Work from Home) Full-time | Permanent | 40 hrs/week At Bupa Global, we’re not just about insurance, we’re about people. We’re a passionate team leading the way in international healthcare, delivering exceptional service and wellbeing support to customers across the globe. Whether they’re living, working, studying, or travelling abroad, we make sure they have access to the care they need, when they need it. Join us in shaping the future of health insurance and making a real difference in people’s lives. About the role As a key member of our Hong Kong Sales Team, you’ll be the engine behind our sales operations—ensuring everything runs smoothly from quote to renewal. You’ll be the go-to person for managing enquiries, coordinating with internal teams, and supporting our brokers and customers with precision and care. What you’ll do: Supporting the Sales Team with quotes, pre-sales forms, and customer enquiries Assisting the Retention Team with renewals and data preparation Preparing weekly sales reports and coordinating team meetings/events Maintaining organised records and filing systems Contributing to ad hoc projects and continuous improvement initiatives Staying sharp with sales training and competitor insights Handling complaints professionally and escalating when needed What you’ll bring: Excellent communication and interpersonal skills Strong analytical thinking and attention to detail Organised, proactive, and great at managing time Confident working with people at all levels Ideally, some experience in healthcare or insurance A global mindset—understanding cultural nuances and time zones Tech-savvy with solid skills in Word, Excel, and PowerPoint Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Business Development Locations: The Quayside Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Responsibilities

As a Sales Support Advisor, you will support the sales operations from quote to renewal, managing enquiries and coordinating with internal teams. You will also assist with renewals, prepare sales reports, and contribute to continuous improvement initiatives.