Sales Support and Center Operations Coordinator at FASTSIGNS #50301

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

25.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Accounts Receivable, Order Management, Data Entry, Office Coordination, Collections, Bookkeeping, Communication, Organization, Sales Support, Canva, Social Media Marketing, Email Marketing, QuickBooks, Administrative Support, Time Management

Industry

Printing Services

Description

Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance FASTSIGNS of Austin - Burnet Rd is hiring for a Sales Support and Center Operations Coordinator to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities Monday - Friday 8:30 - 5:00pm A Successful FASTSIGNS Sales Support and Center Operations Coordinator Will: Greet and direct customers: answer calls, welcome walk-ins, and connect each person with the right salesperson. Drive follow-up: chase outstanding estimates, proof approvals, and check in with firsttime customers to keep work moving and build repeat business. Support the sales team: help with day-to-day tasks and marketing materials. Keep orders on track: check in completed products and help move jobs to the finish line. Handle the books that matter: collect on outstanding invoices (accounts receivable), apply payments, and submit credit card receipts. Add the personal touch: write and send customer thank-you notes. Keep the center clean, organized, and ready for customers. What We're Looking For Reliable: you show up, follow through, and people can count on you. Friendly with excellent customer service: you make people feel welcome and taken care of. Comfortable having difficult conversations: including direct, professional conversations about money and past-due balances. Collecting on overdue invoices is a real and important part of this role. Organized: you juggle multiple tasks and follow-ups without dropping the ball. Ideal Qualifications Required High school diploma or equivalent 1–2 years in customer service, front desk, retail, or admin Comfortable communicating by phone and in person Strong computer skills — email, data entry, and willingness to learn order-management software (e.g. CoreBridge) Willingness to handle AR/collections calls and conversations about past-due balances Strong organization and the ability to juggle several tasks and follow-ups at once Dependable attendance and reliable transportation Preferred (a plus, not required) Prior experience in signs, print, or a production/manufacturing environment Familiarity with marketing tools — Canva, social media, email marketing Sales support or office coordination experience Bookkeeping or invoicing experience (AR, QuickBooks, applying payments)

Responsibilities

Coordinate center operations by greeting customers, managing order flow, and supporting the sales team with marketing materials. Handle financial administrative tasks including accounts receivable, payment application, and collections of overdue invoices.