Sales Support Assistant at Aston Carter

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

24.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales and Administrative Support, Customer Service, Proficiency in Microsoft Office, Experience with ERP and CRM Systems, Strong Data Entry Skills, Excellent Verbal Communication Skills, Excellent Written Communication Skills, Strong Problem-solving Abilities, Critical-thinking Abilities, Organizational Skills, Multitasking Skills

Industry

Staffing and Recruiting

Description

Position Summary The Sales Support Assistant plays a critical role in supporting the Commercial Sales team and delivering a positive experience for our customers. This position is responsible for a wide range of administrative and operational tasks, including new customer account setup, request intake and triage, and coordination across multiple departments. The ideal candidate is organized, detail‑oriented, and comfortable working in a fast‑paced, team‑based environment. This role will also serve as occasional backup support for the Receptionist and Mail Clerk functions as needed. Key Responsibilities Manage the Salesforce Inquiry Case queue, including: New customer account setup ERP account migrations Customer account updates Completion of approximately 1–10 accounts per day Triage department email inboxes, ensuring all messages are reviewed and delegated within 24 hours Refer complex or escalated inquiries to the appropriate individuals or teams Verify and authorize customer credit limits up to $5,000; partner with the Finance team for higher‑level approvals Support distributor onboarding and maintain e‑commerce customer accounts Coordinate completion of customer and vendor forms and questionnaires, working closely with Legal, Finance, and Quality teams Provide backup support for the Receptionist and Mail Clerk as needed Collaborate cross‑functionally to ensure timely and accurate processing of customer requests Essential Skills Sales and administrative support Customer service Proficiency in Microsoft Office (Excel, OneNote, Word, Outlook) Experience with ERP and CRM systems Additional Qualifications High School diploma required 3–5 years of administrative or receptionist experience Familiarity with Salesforce.com and Microsoft Dynamics AX preferred Strong data entry and typing skills Ability to work effectively in a fast‑paced environment with changing priorities Excellent verbal and written communication skills Strong problem‑solving and critical‑thinking abilities Ability to work both independently and as part of a team Excellent organizational and multitasking skills Job Type & Location This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Minneapolis,MN. Application Deadline This position is anticipated to close on Feb 20, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Responsibilities

The Sales Support Assistant manages the Salesforce Inquiry Case queue and coordinates customer account setups and updates. They also provide backup support for the Receptionist and Mail Clerk functions as needed.