KEY ATTRIBUTES

• Confidence and good written & verbal communication
• Willingness to learn and flexibility
• Positive can-do attitude within a fast-changing environment
• A Team Player
• Computer literate with good Excel & Powerpoint

WHY JOIN US?

We are extremely passionate about what we do and our culture is built on teamwork, innovation, and a drive to succeed. We offer a fast-paced, exciting work environment where every day brings new challenges and opportunities for growth. If you are someone who enjoys working collaboratively and making an impact, we’d love to have you on board.
To learn more about who we are and what we do, visit our website at www.curiousuniverse.co.uk/careers for a full job description and to get a feel for our culture.

PURPOSE OF THE ROLE

The role of Sales Support Assistant is to work with busy Sales Team to provide a high level of service to UK and International Accounts and help maximise sales and service levels. This role is an excellent entry level role within an exciting company and would benefit someone who thrives on being organised, proactive and enjoys problem solving.

KEY RESPONSIBILITIES

• Providing excellent administrative and Customer Service support to a range of accounts.
• You will support with any pre-sale administration required, such as, but not limited to presentation grids, sending samples to customers worldwide via a variety of couriers and fulfilling image and marketing requests.
• You will be creating presentations for customer meetings that represent our products amazingly well.
• You will support the Sales Team with book and toy fairs, checking samples are available, ordering samples in, packing and shipping them to fairs globally.
• You will collaborate with departments across the business to meet customer and sales requirements.
• You will be working as part of a small customer services team responsible for resolving customer enquires via phone, email and social media