Sales Support Assistant at S&C Minimal Career Site

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

53904.0

Posted On

07 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce, Oracle, Microsoft Excel, Microsoft Word, Microsoft Outlook, Document Control, Order Processing, Quality Assurance, Technical Documentation, Administrative Support, Version Control, Cross-functional Communication

Industry

Electrical Equipment Manufacturing

Description

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner! Hours * 8:00 am – 5:00 pm (Mon-Fri) Hybrid Compensation At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position in the United States is $40,689 - $53,904 Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. Join Our Team as a Sales Support Assistant! Are you passionate about Inside Sales? S&C Electric Company is seeking a dynamic individual to join our Inside Sales Support function. As a Sales Support Assistant you’ll be crucial in ensuring smooth operations and supporting our diverse team. This roles supports Sales Operations and Inside Sales through the accurate processing, control, and auditing of sales orders, technical documentation and related systems information. The position combines sales order execution, document control, order coordination, and quality assurance while partnering closely with Sales, Inside Sales Representative, and leadership teams to ensure accuracy, compliance and timely execution of customer commitments. The roles requires strong technical aptitude, system proficiency, attention to detail and the ability to manage multiple priorities in a deadline-driven environment. Key Responsibilities: * Accurately process and manage sales orders and related requests within Salesforce and Oracle, ensuring completeness, compliance with standards, and timely resolution of missing or unclear information. * Maintain, process and audit sales and technical documentation ensuring version control, ECO alignment and adherence to established documentation standards. * Perform quality checks on orders and documentation, identify errors or gaps, and support the development and maintenance of standard work to improve accuracy, consistency and efficiency. * Provide basic documentation support for Sales, Inside Sales and customers, partnering cross-functionally to clarify requirements, resolve issues and support successful order fulfillment. * Communicate clearly with Sales, team members, and leadership, and take ownership for assigned work to ensure commitments are met with a high level of accuracy and reliability. * Perform general administrative and support tasks to alleviate workload across Inside Sales and Sales Operations. * Accurately process drawing requests and documentation submittals based on customer requirements and established standards. What you’ll Need To Succeed: * High School Diploma or Equivalent (GED). * Prior experience in sales support, document control, technical support or administrative roles. * Demonstrated proficiency with business systems and standard office tools. * Strong attention to detail and organizational skills in a highly transactional, deadline driven environment. * Proficiency in Salesforce, Oracle and Microsoft Office applications (Excel, Word, Outlook). * Ability to communicate clearly and effectively, both verbally and in writing with internal teams and customers. * Working knowledge of document control practices and centralized filed management. * Ability to manage multiple tasks, maintain accuracy and meet deadlines with minimal supervision. Preferred: * Experience supporting technical or engineered products * Familiarity with engineering drawings, ECOs or document revision control * Experience in manufacturing, utility or industrial environments S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com [TAsupport@sandc.com]. No fixed deadline #LI-KD1 In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world. With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership. S&C’s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture. S&C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support) * Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic). In the (Sales Operations, Sales Enablement) department, we help S&C's customers drive real-world improvements to grid reliability and resiliency. From the initial stages of learning about the latest innovations to post-purchase needs, we are responsible for providing customers with information to confidently make decision and effectively operate their systems. We work closely with our sales team, supporting them in the various ways they engage with our customers.

Responsibilities

The role focuses on the accurate processing, auditing, and control of sales orders and technical documentation within Salesforce and Oracle. It involves partnering with Sales and Inside Sales teams to ensure compliance and timely execution of customer commitments.