JOB SUMMARY

A Sales Support Assistant plays a crucial role in enhancing customer satisfaction and driving sales growth. This position involves providing exceptional support to the sales team and ensuring that clients receive timely and accurate information regarding our services. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to foster strong relationships with both customers and colleagues. This position is perfect for individuals looking to develop their skills in sales whilst contributing to the overall success of our organisation.

QUALIFICATIONS

• Strong attention to detail and organizational skills.
• Excellent customer service skills, with the ability to communicate effectively.
• Previous experience in sales and/or customer service is a plus.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to work independently as well as part of a team.
• A positive attitude and willingness to learn new skills.
  Join us as a Sales Support Assistant and take the next step in your career whilst contributing to our team’s success.
  Job Type: Part-time
  Pay: £13.00-£16.00 per hour
  Expected hours: 15 per week

Benefits:

• Company events
• Company pension
• Flexitime
• On-site parking

Work Location: In person
Reference ID: SSA-Aug2

• Handle customer inquiries and provide exceptional service regarding account related questions.
• Develop and maintain a thorough understanding of our services to effectively address customer needs and inquiries.
• Collaborate with the Commercial Director to ensure continuity of services and resolve any discrepancies.
• Perform data entry tasks with a high level of accuracy, whilst maintaining sales databases and scheduling appointments and meetings.
• Effectively communicate with both customers and colleagues to ensure positive outcomes to any issues.
• Uphold the company’s core values.