Ready to take your sales support career to the next level? KERO, The E.W. Scripps ABC affiliate in Bakersfield, California, is seeking a Sales Support Assistant II to be a key player in our sales department’s success! You’ll be responsible for supporting the sales department in day-to-day activities while building strong relationships with clients and ensuring exceptional service delivery. This role offers the perfect opportunity to grow your skills in media sales while making a real impact on our team’s revenue goals.

WHERE YOU’LL LIVE, WORK AND PLAY:

Bakersfield, California, offers an exceptional quality of life in the heart of the Central Valley, where affordability meets opportunity. As one of California’s fastest-growing cities, Bakersfield provides a lower cost of living compared to other major California markets while still offering big-city amenities and career opportunities. The city serves as the economic hub of Kern County, with thriving energy, agriculture, and manufacturing sectors.
The area is perfectly positioned for outdoor enthusiasts, with the Sierra Nevada Mountains and Sequoia National Forest just an hour away, offering world-class hiking, camping, and skiing opportunities. Lake Isabella and the Kern River provide excellent water recreation, while the nearby Carrizo Plain National Monument showcases California’s stunning wildflower displays. Bakersfield’s growing arts and culture scene includes the historic Fox Theater, numerous festivals, and a vibrant music heritage that has produced legendary country artists.
With over 300 days of sunshine annually and a family-friendly atmosphere, Bakersfield combines small-town charm with urban conveniences. The city offers excellent schools, diverse dining options, and easy access to both Los Angeles (2 hours south) and the Central Coast, making it an ideal location for those seeking California living without the high costs of coastal cities.

• Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.
• May input ads into the ad order system.
• Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service.
• Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met.
• Calculate and have the ability to communicate rate packages to client and prospects.
• Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and communication.
• Facilitate & process sales presentations.
• Generate sales reports.
• Identify and correct any billing errors or issues prior to end of month.
• Correctly input client billing adjustments within the same month as dispute identified.
• Attend sales training and planning meetings.
• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.
• Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.
• Provide exemplary customer assistance.
• Adheres to company policy and assigned standards of performance.
• Other duties as assigned.