Sales Support - Building Materials at Better Living Inc

Rio, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

21.5

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem-Solving, Sales Support, Quoting, Proposal Drafting, Product Sourcing, Technical Data Sourcing, Inquiry Handling, Order Processing, Inventory Management, Communication, Detail Orientation, Software Proficiency, Physical Stamina

Industry

Retail Building Materials and Garden Equipment

Description

Description We are seeking a motivated and customer service oriented individual to join our team as a Building Materials Sales Support specialist. In this role, you connect our products with the professionals who use them, providing vital support to our sales team and ensuring that our customers receive the highest quality service. If you have a knack for problem-solving and an interest in the building and construction industry, we encourage you to apply and help us build success one project at a time. Join a company that has been the backbone of the Charlottesville building community for over 130 years. We offer a stable, family-oriented work environment where long-term career growth is encouraged. Essential Duties: Desire to learn from experienced sales staff. Assist outside and inside sales representatives by preparing quotes, drafting professional proposals, and sourcing product technical data for client meetings. Greet and assist walk-in customers and handle phone inquiries regarding product availability, lead times, and order status. Develop a working knowledge of building materials to help guide customers toward the right solutions for their projects. Assist customers by preparing quotes, drafting proposals, and sourcing product data for client meetings. Accurately enter and process sales orders into the system, ensuring that delivery dates, product specifications, and pricing are exact. Process returns/credits, and assist with general office duties as needed. *This position could lead to a commissioned salesperson position once experience is gained. Benefits include: Comprehensive Medical, Dental, and Vision insurance. 401(k) Retirement Plan with Profit Sharing. Employer-paid Life and Long-Term Disability insurance. Paid Time Off (PTO) and Paid Holidays. Employee Purchase Discounts. Requirements Exceptional verbal and written communication skills; ability to explain technical products to a non-technical audience. Ability to manage multiple high-priority quotes and orders simultaneously without losing track of details. Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office. Must be able to remain on your feet for extended periods while assisting in the showroom or checking inventory in the yard.

Responsibilities

This role involves providing vital support to the sales team by preparing quotes, drafting proposals, sourcing technical data, and handling customer inquiries regarding product availability and orders. The specialist will also accurately enter sales orders, process returns/credits, and develop a working knowledge of building materials to guide customers.