Sales Support / Business Development Representative at HEICO Corporation

Columbia, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

65000.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Development, Sales Support, Marketing, Customer Engagement, CRM, Proposal Development, Market Analysis, Communication, Microsoft Office, Attention to Detail, Team Collaboration, Data Management, Event Coordination, Budget Management, Technical Understanding, Process Optimization

Industry

Defense and Space Manufacturing

Description

Transformational Security LLC, located in Columbia MD, is seeking a Sales Support / Business Development Representative to support our U.S. Government and commercial business lines. We operate using a collaborative, team-based approach, and this position serves as a vital member of our Business Development (BD) Team. The successful candidate will play a key role in supporting growth across all market sectors by assisting client engagement, pipeline development efforts, and lead generation. Core Responsibilities 1. Marketing, Outreach, and Brand Awareness • Maintain and regularly update website content and social media platforms (e.g., LinkedIn) to strengthen TSLLC’s visibility, engagement, and market presence. • Support execution of a coordinated marketing plan, assisting with go-to-market strategies and outreach campaigns. • Promote TSLLC solutions through marketing efforts, events, and digital campaigns. • Coordinate trade show and exposition participation. • Manage industry memberships and consortium participation. • Conduct market and competitor analysis to track trends and inform growth strategies. • Lead targeted outreach campaigns for specific sectors, agencies, and technology domains. 2. Business Development and Sales Support • Support the growth and maintenance of sales across government, and commercial markets. • Qualify, and track new business opportunities, coordinating proposal development and capture activities. • Maintain oversight of the BD travel budget, tracking expenditures and forecasting requirements. • Support weekly BD meetings, providing updates, metrics, and progress summaries. • Maintain CRM data integrity and a structured repository of BD materials, templates, and presentations. • Support and manage partner and channel relationships. • Coordinate with other company departments to ensure customer requirements align with delivery capability. • Oversee and assist with proposal efforts. 3. Customer Engagement and Relationship Management • Respond promptly and professionally to customer inquiries via website, email, or direct communication. • Coordinate follow-on actions and ensure responsive engagement with existing and prospective customers. • Maintain customer satisfaction through proactive communication, follow-ups, and performance evaluations. • Manage customer warranty documentation, service records, and CRM data accuracy. • Support long-term account health tracking and relationship continuity efforts. 4. Administrative, Operational, and Compliance Support • Support BD team ensuring smooth execution of campaigns, meetings, and deliverables. • Prepare recurring reports with accurate and timely metrics. • Uphold compliance with internal cybersecurity, confidentiality, and data-protection policies. 5. Technical and Analytical Skills • Demonstrate proficiency with CRM platforms and the Microsoft Office Suite, including advanced Excel skills. • Conduct business intelligence research on procurement forecasts, competitors, and industry trends. • Support workflow automation and process optimization to improve team efficiency. • The successful candidate is expected to develop a clear understanding of TSLLC’s technical solutions and services to effectively communicate value to clients and partners. Pay Range: $65,000 per year Qualifications Qualifications Required • Bachelor’s degree or higher. • 2+ years of experience in business development, inside sales, or marketing support—preferably in a Government, Defense, or Technology environment. • Strong written and verbal communication skills – critical. • Excellent proficiency in Microsoft Office, especially Word, Excel, and PowerPoint. • High attention to detail, organization, and follow-through. • Eligibility to work on U.S. Government-related projects (U.S. Citizenship required) and eligible for a U.S. security clearance. Preferred • Formal education in business, marketing, communications, or related fields (or equivalent experience), or applicable experience in TSCM, SIGINT/EW, or Physical/Technical Security. • Familiarity with DoD procurement processes, Federal Acquisition Regulations (FAR/DFARS), and/or ITAR/EAR compliance. • Prior experience supporting trade shows, proposal development, or capture management. • Occasional travel (≤10%) to support customers, trade shows, training, and industry events. • Experience with NetSuite or comparable ERP/CRM systems • Active or previous U.S. Government security clearance (Secret or higher). Working Conditions • Primary work performed at TSLLC headquarters (Columbia, MD). • Business casual environment, with business professional attire required for client meetings, site visits, and other external engagements. • Standard business hours: periodic after-hours effort may be required during proposal deadlines or event schedules.

Responsibilities

The Sales Support / Business Development Representative will assist in client engagement, pipeline development, and lead generation to support growth across market sectors. This role includes maintaining marketing efforts, supporting sales activities, and ensuring customer satisfaction.