Are you a customer focused, detail-oriented person who thrives in a fast-paced office environment? Do you love delivering outstanding customer service and being part of a friendly, supportive team? If so, we’d love to hear from you!
At Usay Compare, we’re not just a leading marketplace for Private Medical Insurance—we’re also a fantastic place to grow your career. With a 4-star rating on Glassdoor, we take pride in fostering a positive, fun, and rewarding workplace culture where you’ll be valued and supported every step of the way.

WHAT YOU’LL BE DOING:

• As a key member of our Renewals Support team, you’ll be the first point of contact for our customers, delivering excellent service over the phone. Your responsibilities will include:
• Handling inbound and outbound calls, providing friendly and professional support to customers.
• Assisting with policy queries, changes, renewals, cancellations, and general insurance-related questions.
• Processing and updating customer records accurately within our systems.
• Liaising with insurance providers and internal teams to follow up on outstanding queries or documentation.
• Maintaining accurate logs, spreadsheets, and customer data to ensure a smooth service experience.