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Sales Support Coordiator / Officer ( EDI & Billing ) at Flintex Consulting Pte Ltd

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

3000.0

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

EDI Troubleshooting, Billing Dispute Resolution, Freight Forwarding, Freight Bill Audit and Payment, Customer Service, Microsoft Excel, Microsoft Outlook, Microsoft Word, Stakeholder Communication, Organizational Skills

Industry

Staffing and Recruiting

Description

Job Responsibilities EDI Troubleshooting • Manage disputed invoices for customers on EDI billing • Trouble shooting root cause and resolve dispute on a timely manner • Communicate and work with local & overseas stakeholders for resolutions Job Requirements • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders. • Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment. • Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency. • Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes. • Prior customer service experience will be a plus • Able to perform effectively both independently and as part of a collaborative team environment. • Proficient in Microsoft Office applications, including Excel, Outlook, and Word. • Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment. • Candidates without prior experience are welcome to apply. Working Hours: Mon to Fri 8.30am – 6pm

Responsibilities

Manage and resolve disputed invoices for customers using EDI billing by identifying root causes. Coordinate with local and overseas stakeholders to ensure timely resolution of billing issues.