OVERVIEW

We are seeking a motivated and detail-oriented Sales Support Coordinator to join our dynamic team. The ideal candidate will play a crucial role in supporting the sales department by ensuring smooth operations and excellent customer service. This position requires strong organizational skills, the ability to multitask, and a passion for helping clients achieve their goals.

SKILLS

• Exceptional organizational skills with strong attention to detail.
• Ability to prioritize tasks based on urgency and work autonomously.
• Capacity to perform under pressure while maintaining quality.
• Clear and effective written communication skills.
• Resourcefulness and strong problem-solving abilities.
• Quick learner with the ability to collaborate effectively as part of a team.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Previous experience in sales support or administrative roles is preferred but not required.
• Proficiency in written and spoken English is required; proficiency in French is an asset but not mandatory.
  Job Types: Full-time, Permanent
  Pay: From $48,000.00 per year

Benefits:

• Casual dress
• On-site parking

Language:

• English (preferred)

Location:

• Montréal, QC H2N 2B7 (required)

Work Location: In perso

• Assist the sales team with administrative tasks, including preparing sales reports and presentations.
• Manage customer inquiries and provide timely responses to ensure high levels of customer satisfaction.
• Maintain accurate records of customer interactions, sales activities, and follow-up actions.
• Maintain and update the CRM system on a daily basis.
• Assign projects to Sales Support team members and oversee their progress.
• Provide regular coaching to Sales Support team members on operational procedures.
• Facilitate weekly meetings for the Sales Support and Production teams.
• Manage the internal calendar for the Sales Support team.
• Address and resolve any issues that arise during the sales process.