SALARY – UP TO £25,000 BASED ON EXPERIENCE PLUS ADDITIONAL COMMISSION PLAN.

Cedaro is part of Digital Phone Company, East Anglia’s leading independent mobile communications provider and a regional partner with both Vodafone and SKY.
With 31 years of award-winning success behind us, we believe in providing excellent training and development in a can-do environment within our fast paced and ever-changing industry.
This role is based at our Great Yarmouth office and designed to provide customer service and support for our business telecoms customers as well as sales support to our retail stores.

Experience:

• Sales administration: 1 year (preferred)
• Customer Service: 1 year (preferred

The Sales Support & Customer Service role will support sales operations to ensure administration is maintained to a high standard as well as delivering high quality customer service across the following responsibilities:
· Proactive telephone customer service and support for our business customers.
· Providing administrative support to our retail stores for business-to-business sales opportunities.
· Liaising with and supporting our business-to-business sales team.
· Contacting existing customers for contract renewal and new business opportunities.
· Supporting our retail stores on a day-to-day basis and assisting with queries.
· Supporting the Cedaro in house sales team and lead generation team
· Supporting clients with their Mobile Phone and Fixed Line Telephony onboarding journey’s
For the right candidate there would also be opportunities to be involved in networking with customers and sales in the future.
Is this role right for me?
We are looking to recruit a talented individual who is prepared to work hard, take on responsibility and place their own stamp on the role. We welcome applications by young or more mature candidates who possess the following qualities:
· Strong communication skills with an excellent telephone manner
· Organised individual with excellent administrative skills
· High attention to detail
· Able to create and develop successful customer relationships with high levels of customer service offered
· Possesses a proactive, can-do attitude
· Is computer literate
· Displays an ability to use systems and good knowledge of Microsoft Excel
· Able to work on own initiative and as part of a team
If the role interests you and you feel you are a good fit, please apply without delay, sending your CV and covering letter stating your academic qualifications and previous experience.
Job Types: Full-time, Permanent
Pay: Up to £25,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Casual dress
• Company events
• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Sales administration: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work Location: In person
Application deadline: 31/08/202