Sales Support at EET

Cardiff, Wales, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

27976.0

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Customer service, CRM systems, ERP systems, Navision, Attention to detail, Order processing, E-commerce management, Office 365, Communication, Time management

Industry

IT Services and IT Consulting

Description

Are you our next Sales Support team member? At Oprema, people come first. We work collaboratively, do what’s right and go the extra mile for both our customers and our team. As a Sales Support team member, you’ll support both our internal and external sales teams by processing orders, communicating with customers and colleagues and ensuring a smooth sales process. We’re looking for someone with strong attention to detail and a passion for delivering excellent customer service. You’ll join a friendly, supportive team that values collaboration and creates an engaging environment where everyone can contribute and grow. Reporting to the Internal Sales Manager, you’ll receive ongoing support, mentoring and development to help you succeed in your role. Who are we? Oprema is the UK’s fastest-growing multi-discipline security distributor, working with over 100 leading brands. We pride ourselves on delivering reliable service and expert pre- and post-sales support. What sets us apart is our honest, people-first approach. We’re real people offering real security solutions—and we’re growing fast. What you’ll be doing Supporting internal and external sales teams with admin tasks Processing customer orders and managing e-commerce orders Keeping customers updated on order progress Liaising with suppliers and couriers Handling inbound sales calls Maintaining accurate CRM records What you’ll have Experience in administration or customer service Experience with CRM/ERP systems (e.g. Navision) Strong attention to detail Ability to manage multiple tasks in a fast-paced environment Good working knowledge of Office 365 Self-motivated and organised What you’ll get 25 days’ holiday + bank holidays (rising to 27 after 3 years) Option to buy/sell up to 3 days’ leave Pension scheme with increased employer contributions Private medical insurance (after probation) Life assurance Monthly free lunch day Regular team events and activities Location Cardiff, Cardiff Department Sales Employment Type Full Time Employee Minimum Experience Mid-level Compensation £27,976

Responsibilities

The Sales Support team member will process customer and e-commerce orders while maintaining accurate CRM records. They will also liaise with suppliers and couriers while handling inbound sales calls to ensure a smooth sales process.