SALES SUPPORT EXECUTIVE

We are looking for a Sales Support Executive in our Customer Operations team.
This role sits within the Operations team umbrella and forms part of our Customer Operations team. They are the face of Funding Circle and work passionately to make sure small businesses have an incredible experience in getting the funding they need.

As a Sales Support Executive you’ll be working closely with Account Managers, to support our customers throughout the Funding Circle journey from application to payout. You will be required to work closely with internal teams to become an expert in internal processes so that you can provide great customer service to customers.

• Coordinating with customers to obtain payout documentation needed to progress their application through the Funding Circle
• Liaise with internal teams to facilitate the application through the funnel
• Work closely with the sales team to ensure an excellent customer service is provided to the customer

Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

• Build excellent individual relationships with internal teams to become an expert in our internal processes
• Maintain our own internal CRM and provide reporting to the team as required