Sales Support Executive at SVKM NMIMS Global University

Dhule, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Management, Customer Service, CRM Systems, Student Conversion, Communication, Reporting, Admissions Support, Digital Marketing, Documentation, Student Engagement

Industry

Education Administration Programs

Description

Post : Sales Support Executive Organisation Name : SVKM NMIMS Global University, Dhule Job Location : Dhule, Maharashtra Qualification and Work Experience: 1. Bachelor's in Marketing, Communications, or related field. 2. A minimum of 2-3 years of experience in sales support, admissions, marketing, or customer service. Duties & Responsibilities: 1. Handle inquiries from prospective students through calls, emails, chat, and other communication channels. 2. Provide accurate information regarding programs, admissions, eligibility criteria, fees, and enrolment procedures. 3. Support the admissions and sales teams in lead management and student conversion activities. 4. Maintain and update student records, inquiry databases, and CRM systems with complete accuracy. 5. Conduct regular follow-ups with prospective students to guide them through the admission process. 6. Assist applicants with documentation, application submission, and enrolment formalities. 7. Generate and maintain daily, weekly, and monthly reports related to inquiries, admissions, and conversions. 8. Coordinate with academic, admissions, and student support teams to ensure a seamless student experience. 9. Support digital marketing initiatives, social media campaigns, webinars, seminars, and promotional events. 10. Ensure timely resolution of student queries and provide excellent customer service. 11. Maintain professional communication standards and represent the university positively. 12. Contribute towards achieving admission and enrolment targets while ensuring a student-centric approach. 13. Assist in administrative and operational activities related to admissions and student engagement. 14. Stay updated on university programs, policies, and admission processes to provide accurate guidance to prospective students. SVKM NMIMS Global University, Dhule, is a dynamic state-private university that builds on the esteemed NMIMS legacy.Located in the heart of Maharashtra, our state-of-the-art campus offers a world-class education, guided by distinguished faculty and real-world expertise, preparing students for global success.

Responsibilities

The role involves handling prospective student inquiries and guiding them through the admission and enrollment process. It also requires managing lead databases, generating reports, and supporting marketing initiatives to achieve enrollment targets.