Sales Support Executive at Swissquote

Gland, Vaud, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Onboarding, File Follow-up, Account Funding, KYC, AML, Customer Due Diligence, Client Identification, Video Conference, Coordination, Administrative Support, CRM Updates, Sales Reporting, Business Opportunities, Prospect Contact, Client Acquisition, Phone Outreach

Industry

Banking

Description

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650’000 clients, through our performant and secured digital platforms. Our +1200 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on Instagram. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply! Join our Design Team, a team of four designers within the Marketing Department. You will work in a dynamic environment, gaining key skills in UI/UX design and web integration while becoming familiar with the banking and finance sector. Job Description Support the Western Europe Desk with onboarding new clients and ensure full follow-up of files through to account funding. Review account opening documentation to ensure accuracy, completeness, and regulatory compliance (KYC/AML). Conduct Customer Due Diligence (CDD) checks and perform client identification via video conference. Coordinate with Legal & Compliance, Client Register, Central Data, and Payments departments to ensure a smooth and efficient account opening process. Provide high-level operational and administrative support to the Sales Team and the Head of Desk. Handle incoming calls, manage internal and external correspondence, and maintain accurate CRM updates and sales reporting. Identify and pursue new business opportunities in collaboration with the team. Initiate first contact with prospects and ensure continuous follow-up until conversion. Actively acquire new clients through phone outreach, email communication, and in-person meetings. Qualifications French as mother tongue and fluent in English. A third European language as a strong asset. You have a talent in dealing with people and strong communications skills. You are an ambitious self-starter, eager to achieve and exceed targets. You have the ability to adapt yourself to a changing environment in a fast growing Bank. You have an open-minded and team-oriented spirit Additional Information SQ2 Managerial role: No

Responsibilities

The role involves supporting the Western Europe Desk by managing new client onboarding, ensuring file follow-up through account funding, and reviewing documentation for regulatory compliance like KYC/AML. Additionally, the executive will provide administrative support to the Sales Team, handle correspondence, maintain CRM data, and actively pursue new business opportunities.