WHAT DOES A TYPICAL DAY LOOK LIKE?

• In such a varied role it is hard to define a typical day, however you could expect to:
• Manage various support tickets that have been raised to us by our network via our resolve platform, these can vary from price protection requests, invoice or pricing queries or a request for copy invoices
• Supporting our brands requests for bulk movements of vehicles to ensure we are supporting them to achieve their month end targets
• Being involved in network training, and supporting our agency processes
• Administration and reporting to ensure we are working within our SLA’s and managing the workloads efficiently
• Continuous improvement ideas to ensure we are working as LEAN as possible and driving efficiency throughout the team

VOLKSWAGEN GROUP

We’re driven by difference. With six big brands under one roof – each with its own history, designs and innovations – we’ve created some of the world’s most iconic vehicles, from luxury sports cars to family camper vans. Here, you’ll discover opportunities, explore ideas and tackle challenges that you won’t find anywhere else.
It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.
There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications

ABOUT THE ROLE

Group Commercial Services are recruiting for a Sales Support Executive to join the Group Fleet and Insight Operations Team on a Full Time, Permanent basis.
Reporting into the Group Fleet Operations Support Manager you will manage the operational responsibilities of the group Fleet sales platform whilst maintaining the high levels of integrity with brand fleet departments. You will act as the first point of contact for the network and customer enquiries across the fleet and specialist sales areas.

SKILLS & EXPERIENCE YOU CAN BRING TO THE ROLE:

• Great attention to detail.
• Strong communication skills.
• Expereince of being very organised and a team player.
• Have a proactive manner to reach speedy resolutions.
• Previous sales support experience with exposure to systems and reporting.