ABOUT US

At Séura, we fuse cutting-edge technology with elegant design to transform everyday spaces into extraordinary experiences. Based in Green Bay, Wisconsin, we’re a recognized leader in premium mirror and display solutions for luxury residences, five-star hotels, and high-end commercial projects worldwide.
We’re proud recipients of the Greater Green Bay Chamber Growth Award and the Manufacturing Award of Distinction—proof that our commitment to innovation, quality, and customer service is making waves. But awards aside, what truly sets us apart is our team: a tight-knit group of passionate problem solvers who thrive in a fast-paced, ever-evolving environment.

WHY THIS ROLE MATTERS

As a Sales Support Generalist, you’ll be the steady force that keeps our Sales Coordinators on track. Your knack for keeping things organized, accurate, and on time will help the team—and our customers—succeed. In a small, close-knit group like ours, your contributions won’t just blend in; they’ll stand out and make a real impact.
This role is a great fit if you enjoy a fast-paced environment, adapt easily when priorities shift, and find satisfaction in the details. We’re looking for someone who can juggle tasks with confidence, stay composed under pressure, and bring a proactive, solutions-focused mindset to every challenge.

WHAT YOU’LL DO

• Assist with quoting preparation and documentation to support Sales Coordinators.
• Follow up on outstanding quotes to support timely customer decisions and sales conversion.
• Help qualify inbound leads and ensure they’re routed appropriately.
• Communicate updates to customers and assist with managing timelines of projects.
• Triage incoming calls and route inquiries with speed and accuracy.
• Maintain clean, reliable data in our CRM and ERP systems.
• Assist with payment updates and documentation to keep finances flowing.
• Support cross-functional collaboration to meet tight deadlines and high expectations.