Are you a hard working & self-driven individual? With a previous successful career in sales in both B2B & B2C, then look no further than below. We are a home improvements company based in the Cotswolds looking for a certain individual who is target driven and excited by the potential bonus earnings available.
You will need to be able to work in a team based in our head office in Evesham with strong communication skills both written & verbal. Your computer skills will need to be excellent in both Microsoft office & using our in-house quoting software.
Key Responsibilities for Sales and Lead Management Specialist:
· Follow up on new and existing leads attended by sales managers.
· Build rapport with potential and existing clients via both email and telephone.
· Follow up on outstanding quotations with potential customers, ensuring the sales process is followed 100% of the time.
· Produce detailed and personalised quotations via company software using information provided by sales managers.
Lead Pipeline Management
· Monitor and manage the sales pipeline (A,B,C) to ensure accurate management & detailed analysis for internal use.
· Work in conjunction with the sales team to forecast and plan for future sales opportunities coming into the business to reach company budget figures.
· Highly focused on pipeline conversion.

Administrative Support:

• Work closely with sales managers to provide an administration support function (quotes & follow ups)
• Process accepted jobs by inputting correct & up to date info into the CRM system for customer care to complete their stage of the process.
• Maintain accurate and up-to-date records, ensuring figures are inputted correctly into individual costing sheets using Microsoft Excel.

Client Interaction & management:
· Communicate professionally with potential clients, building and maintaining strong relationships.
· Handle customer inquiries and provide exceptional customer service.
· Account management and dealing/upselling to existing customers – future work – testimonials etc
Team work:
· Report to the sales manager daily on progress and outstanding quotations.
· Provide support to customer care during staff holidays or sickness if necessary.
· Be a team player, contributing to a positive team environment and supporting colleagues as needed.
Minimum Requirements:
· Excellent IT skills, particularly with Microsoft Excel.
· Proficiency in company software and/or willingness to learn.
· Excellent telephone manner and communication skills.
· Ability to work without supervision and be proactive as well as reactive.
· Strong attention to detail.
· Previous experience in a sales or customer service role is preferred.
· Highly motivated with a proactive approach to lead management and sales support.
· Ability to effectively manage a sales pipeline and work with team members.
· Proactive and a willingness to succeed.

Successful candidate will benefit from:

• Excellent salary with performance-based incentives.
• Opportunity to work in a fast growing and dynamic company
• Professional development opportunities.
• Potential for career growth within the company.

Job Types: Full-time, Permanent
Pay: £26,000.00-£42,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In perso

Please refer the Job description for details