JOB SUMMARY

We are seeking a highly organised and proactive Sales Support Assistant to join our dynamic team. This role is central to progressing agreed property sales through to completion, ensuring all parties are kept informed and updated throughout the process.
You will liaise with buyers, sellers, solicitors, surveyors, mortgage providers, and colleagues, acting as the main point of contact to ensure transactions proceed efficiently.

ABOUT US

We are a successful and growing estate agency dedicated to providing exceptional service to our clients. We pride ourselves on guiding buyers and sellers through every stage of the property journey, ensuring a smooth and stress-free experience.

SKILLS & EXPERIENCE REQUIRED

• Previous experience in estate agency, property, or conveyancing support (preferred but not essential).
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple cases at once.
• Proactive, solution-focused, and able to work well under pressure.
• Confident in liaising with different parties at all levels.
• Good IT skills and experience using CRM systems (training provided if needed).

• Progress property sales from offer agreed through to completion.
• Liaise with buyers, sellers, solicitors, surveyors, mortgage brokers, and other relevant parties.
• Regularly update clients on the progress of their sale or purchase.
• Maintain accurate records and update internal systems accordingly.
• Identify potential issues and take proactive steps to resolve them.
• Provide excellent customer service, ensuring clear and timely communication at all times.
• Support the sales team with administrative tasks when required.