DESCRIPTION AND REQUIREMENTS

About Lenovo:
Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!
Who You’ll Work With:
At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/office solutions, software and services. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society.
The Inside Sales Support Manager will manage a local team of Sales Support Representatives that are responsible for the sales operations of our US inside Sales Team based in Morrisville, North Carolina. The candidate will lead and manage the day-to-day activities for the Inside Sales Support Team as well as assisting with all post-sales related tasks and a variety of pre-sales related tasks to ensure the team provides the expected value add to the sales teams.

The Manager will also be responsible for:

• Motivating the team to exceed all business objectives
• Help the team understand when and how to balance the needs of the business with the needs of the customer to achieve the best outcome for all parties involved
• Monitor performance in all areas accordingly and deliver feedback to reps and management team
• Provide ongoing coaching and personal development guidance
• Work cross-functionally, act as a liaison between the operations team, credit, AR, supply team, etc. if any issues arise
• Escalate any issues that require urgent attention
• Act as a funnel of communication from the sales support team to the management team
• Perform ongoing process engineering and re-engineering to increase team efficiencies

Please submit resumes in English to be considered.

Minimum Requirements:

• BS or BA degree or equivalent professional work experience
• 2+ years previous sales team/sales support team leadership and/or management required
• Fluency in English is a must

Preferred Qualifications:

• PC Industry/IT Hardware sales/sales support preferred
• Excellent communication, collaboration skills, and ability to influence others
• Ability to adapt to change quickly and easily
• Coaching and mentoring skills are highly desired
• Knowledge and expertise in Lenovo process a must.
• Time management, prioritization, workload balancing

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Additional Locations:

• Argentina - Capital Federal - CABA
• Argentina
• Argentina - Capital Federal
• Argentina - Capital Federal - CABA

• Motivating the team to exceed all business objectives
• Help the team understand when and how to balance the needs of the business with the needs of the customer to achieve the best outcome for all parties involved
• Monitor performance in all areas accordingly and deliver feedback to reps and management team
• Provide ongoing coaching and personal development guidance
• Work cross-functionally, act as a liaison between the operations team, credit, AR, supply team, etc. if any issues arise
• Escalate any issues that require urgent attention
• Act as a funnel of communication from the sales support team to the management team
• Perform ongoing process engineering and re-engineering to increase team efficiencie