Sales Support Manager - The Warehouse Porirua at The Warehouse Group

Porirua, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Support, Checkout Operations, Cash Procedures, Loss Prevention, Problem Solving, Customer Service, Rostering, Labour Management, Communication Skills, Performance Delivery, Product Services

Industry

Retail

Description

Company Description Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way! Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet. Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career. Job Description As the Sales Support Manager you'll be overseeing the front end of our very popular store in the heart of Porirua! Here's what your day-to-day will look like: Manage and inspire a brilliant crew of around 32 team members, bringing out the best in this wonderfully diverse group. Your coaching and support will help them thrive and genuinely enjoy coming to work! Oversee all checkout operations with a keen eye, ensuring smooth transactions, mastering cash procedures and keeping everything running like clockwork. Implement and maintain sharp loss prevention measures across the store, keeping our assets safe whilst maintaining a welcoming environment for our customers. Spend quality time on the shop floor, supporting your team, solving problems on the spot, and being the visible leader who makes things happen. Execute store plans effectively, interpret directives, and translate them into action keeping operations humming. Champion exceptional customer service standards, inspiring your team to deliver outstanding experiences that keep our community coming back for more. Support the Store Manager with rostering and managing store labour. Work collaboratively across the store, Warehouse Stationery, and fulfillment centre to ensure seamless operations and a unified team spirit. Qualifications To be successful in this role, you'll need to be a self-driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team. You'll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively. We're also looking for someone with a can-do attitude, strong leadership skills, and a passion for delivering exceptional customer service. If you've got that spark, we want to hear from you! Additional Information Join us at The Warehouse – where every day is an opportunity to make a difference. Apply now and kickstart your journey in retail management with us! Contract Type: Permanent

Responsibilities

The Sales Support Manager will manage and inspire a team of about 32 members, overseeing all checkout operations, mastering cash procedures, and implementing loss prevention measures. This role also involves spending time on the shop floor to support the team, solve problems, and assist the Store Manager with rostering and labour management.