Become a Sales Support & Operations Manager (m/f/d) at Retarus.

Since 1992, Retarus has been operating software and infrastructure solutions for digital business communication. Our clients include Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski , and UPS, representing over 40 percent of the companies listed in the S&P Global 100, as well as government agencies and public institutions. We develop our cloud services in-house and operate them in our own data centers worldwide. As a privately owned and managed company, we make decisions independently of external investors, focusing on long-term growth for the benefit of our clients and employees. With approximately 500 colleagues in 19 offices across four continents, we think globally and act locally. Our teams are organized across borders and closely networked. At Retarus, you can expect an exciting, intercultural, and secure workplace characterized by genuine team spirit and a drive for innovation.

We offer you this

• Mobile working and flexible working hours
• Flat hierarchies and a diverse & collaborative corporate culture
• Excellent development opportunities and career prospects
• International business and cross-site collaboration
• Modern, dog-friendly offices with free drinks and a wide selection of snacks.
• Language courses, sports with your own health and fitness coach, team events and much more...

These are your tasks

• You are the central interface between sales, marketing, customer success and other teams.
• With your organizational skills, analytical thinking, and open and friendly manner, you support our sales teams in achieving their sales targets.
• You will assist in organizing sales events and customer events.
• You help international sales colleagues to always find the right contact person for their requests at headquarters.
• You ensure that our sales processes are efficient, scalable, and data-driven.
• You keep our sales process documentation and policies up to date.
• Your responsibilities include maintaining and further developing our CRM system, as well as training our sales and marketing staff in the use of our CRM system and sales processes.
• You create dashboards, reports and analyses and deliver – in close coordination with controlling and sales management – ​​relevant data for forecasting, sales planning and pipeline health.

This is what you bring with you

• Completed commercial training or studies in the field of economics/business administration or a comparable course of study
• First to several years of professional experience in Sales Operations, Sales Support or Business Operations
• Excellent knowledge of CRM and ERP systems (e.g., Microsoft Dynamics 365)
• Excellent organizational skills
• A high degree of accuracy, diligence, and quality awareness in handling data and processes.
• Excellent knowledge of Microsoft Excel, PowerPoint and other Office applications
• A high degree of initiative, team spirit, and structured work methods.
• Fluent German and English

This is what you can expect from us

Our clients are leading global companies that value the highest quality. Their need for innovative IT solutions is growing continuously and rapidly. To meet these high demands, we work with state-of-the-art technologies and rely on working methods that offer you ample opportunity for autonomy and active participation. At Retarus, you can develop both professionally and personally in an exciting field and be part of a fantastic team that successfully implements IT solutions for top companies.

You should know this

Come as you are: Age, gender, ethnic origin, religion and worldview, sexual identity or disability do not matter – what counts is simply you.

Please apply via our online application portal – it's very easy and doesn't take long. Felix Gansmeier will be happy to answer any questions you may have: Felix.Gansmeier@retarus.de – we look forward to getting to know you.