Sales Support - Pharmaceutical at Brenntag

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Customer Relationship Management, Quotation Preparation, Order Management, Billing Management, SAP, ERP Systems, Interpersonal Skills, Communication Skills, Organizational Skills, Time Management, Digital Savvy, Collaboration, Initiative, Problem Solving, MS Office

Industry

Chemical Manufacturing

Description

Job responsibility Work closely with Sales Person on the preparation of sales quotations and following up of sales enquiries. Communicate with suppliers and customers regularly to develop long term relationship. Act as gatekeeper of pricing elements on agreements in place. Support the sales team in ensuring that quotes needed are collected in a timely manner, take initiatives to clarify requirements for purchase orders. Handle promptly and accurately quotation, sales contract, and provide service and support to internal and external customers via order management. Manage customer complaints on billing/shipment/stock issues. To participate in ad hoc projects and supply chain initiatives where tasked. Assist Sales on forecast report and purchase requisition. Arrange product samples with suppliers for customers, sample tracking with sales team. Liaise with suppliers & customers for master-data documentation. Compile CRM visit reports & opportunity pipelines with sales team. Handle sales administration activities. Assist HoS to co-ordinate with sales team on commercial excellence matters. Coordinate sample requests from customers to suppliers. As requestor in customer master, vendor master and material master requests. Support sales team in customer’s Questionnaire and Forms and liaising with suppliers for certificates and statements. Manage requests received in customers’ portal. Assist on the SAP master data application process with relevant teams. Requirements: Qualification in an industry related discipline – (science/chemistry) desirable but not essential Marketing or Commerce degree would also be valued Prior experience in sales and/or customer experience roles Experience in distribution, chemical or other similar industry desirable but not essential Working experience with SAP or similar ERP system and CRM preferred but not essential An agile, highly collaborative, and early adopter mindset Ability to work autonomously and collaboratively as part of a team Digitally savvy, self-motivated, ability to prioritise and take initiative, strong organisational and time management skills Strong Interpersonal skills and excellent communication skills, both written and verbal. Able to manage multiple tasks and plan and prioritise in an effective manner to achieve goals for sustainable results Excellent IT Skills and practical knowledge of MS Office (Word, Excel, Outlook, PowerPoint) Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. Brenntag TA Team Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety. Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution. As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future. For more information, please visit www.brenntag.com

Responsibilities

The Sales Support role involves preparing sales quotations, following up on sales inquiries, and managing customer complaints related to billing and shipment issues. Additionally, the position requires collaboration with the sales team and suppliers to ensure timely and accurate order management and documentation.