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Sales Support Representative at Brand Junkie
Cypress, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

18.0

Posted On

26 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Fulfillment, Customer Communication, Vendor Management, Administrative Support, Microsoft Office Suite, CRM Systems, Time Management, Organizational Skills, Written Communication, Verbal Communication, Cross-departmental Collaboration, Report Preparation

Industry

Advertising Services

Description
About the role The Sales Support Representative serves as administrative support to the sales and account management teams. This role ensures accurate order fulfillment, proactive communication with customers and vendors, and alignment with company standards to maintain the overall health of customer accounts. What you'll do Supports the sales team in maintaining the overall health of accounts. Completes tasks delegated from sales management to ensure orders are fulfilled correctly and customer communication meets company standards. Communicates proactively and professionally with customers and vendors. Facilitates internal processes to ensure projects are completed within production timeframes and meet customer expectations. Assists with art requests for customer and vendor approval. Maintains basic knowledge of customer-specific standards. Collaborates with internal departments to support the sales delivery process. Assists in preparing reports and presentations for client meetings. Enters and updates sales order information in company systems. Performs other related duties as assigned. Maintains cleanliness and organization of the work area. Complies with all company standards as outlined in the employee handbook. Qualifications High school diploma or general education degree (GED) required. Strong organizational and time management skills Excellent written and verbal communication abilities Ability to work collaboratively across departments Proficiency in Microsoft Office Suite and CRM systems Attention to detail and commitment to quality Previous experience in a sales support or administrative role preferred
Responsibilities
Provides administrative support to sales and account management teams to ensure accurate order fulfillment and professional communication with customers and vendors. Facilitates internal processes and maintains sales order information to support the overall health of customer accounts.