Job Title: Sales Support Representative
Department: B2B Sales
Reporting to: Sales Operations Manager
Contract Type: Permanent
Working Hours: 37.5 Mon-Fri
Salary: Starting £24500 rising after probation then banded .

WHAT SKILLS DO YOU NEED?

• Good Communicator: Friendly and confident talking to customers and teammates
• Customer First: Always ready to help and go the extra mile
• Team Player: Works well with others and supports the team
• Flexible: Happy to take on different tasks and learn new things
• Attention to Detail: Careful, organised, and accurate with your work

A BIT ABOUT US!

As a specialist in eCommerce, sales, warehousing and distribution, we work with some of the biggest UK and international brands. Our mission is simple: to connect people with the brands they love!
Voucher Express, is all about making gifting and rewarding easy. We specialise in pre-paid digital and physical gift cards, offering smart, hassle-free solutions for retailers, corporate clients and consumers. We also manage CadburyGiftsDirect.co.uk, bringing chocolate lovers the perfect treats for any occasion. With a service-first approach, we make sure every experience is smooth, simple, and exactly what our customers need.

WHAT DOES THE ROLE INVOLVE?

In this role, you’ll support both our sales team and our corporate customers - helping to keep things running smoothly, while also being a friendly voice when clients need support. You’ll be involved in processing orders, keeping records up to date, and helping to solve customer queries in an efficient and professional way. It’s a busy, hands-on role that’s ideal if you like staying organised, working with people, and learning new skills in a fast-paced environment.