Sales Support Representative

at  Stericycle

ABOUT US:

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

EDUCATION:

Preferred Education: in Associates or Equivalent

EXPERIENCE (NORTH AMERICA):

Preferred Education: in Associate or Equivalent

Education equivalent to an Associates Degree, or the equivalent in related work experience demonstrating a sound knowledge of Salesforce administration, time management, proficiency in excel reporting, pivot tables, data analysis, customer service

• Two or more years of related work experience in a sales support capacity.
• Demonstrating analytical skills while providing excellent customer service to all customers & sales reps preferred
• Demonstrates an elevated level of knowledge of Microsoft Office including but not limited to Excel, Word, Salesforce, and PowerPoint; and general knowledge of general database use.

Under general direction role may include: providing customer service, billing/pricing/collections resolution, contract administration, service issues resolution, information management, customer file maintenance, lead routing, and record generation while possibly growing new and secured business through service level upgrades and expanded product offerings for assigned accounts on a daily basis.