Sales Support Representative - Wealth at Royal Bank of Canada

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

70000.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Product Support, Administrative Support, Education, Training, Quoting, Contracting, Application Completion, RBC Systems, New Business Process, Marketing Support, Customer Inquiries Resolution, Relationship Building, Negotiation, Analytical Thinking

Industry

Financial Services

Description

Job Description What is the opportunity? As a Sales Support Representative, Wealth, you will act as a point of contact with brokers of Wealth Contracts. You will handle each broker’s inquiry with high priority to ensure they receive fast and effective turnaround time with all the business needs, will provide superior sales support and service to brokers in order to achieve regional sales targets in addition to share and contribute to Sales Consultant’s action plans. What will you do? Initiate and respond to calls from producers and provide product & administrative support, education and training to producers and their staff on running quotations, contracting and application completion, product information and RBC systems. Manages all requirements of the new business process from quoting, contracting and application submission and assist Sales Consultant with analyzing blocks of business and identifying opportunities for additional premium Provide marketing support to Senior Sales Consultant –assist with revenue generation activities specific to each MGA (Managing General Agent ) strategy. Resolve customer inquiries and determine appropriate action for complex issues Establish relationships with the key staff of brokers. Assists in new producer set-up including proactive calling and follow-up. Work closely with internal partners to provide seamless service to brokers Participate in call campaigns as they arise Train brokers and their team on our systems and tools in order to augment their sales with us What do you need to succeed? Must-have Professional customer service skills and a talent for listening and establishing rapport and finding the right solution Ability to work well with diverse team and independently Excellent organizational skills, Initiative & Proactive Strong negotiation skills, Impact and Influence, analytical thinking Nice-to-have Knowledge or experience of the Insurance industry and/or Life insurance LLQP License is considered an asset Post Secondary education or equivalent Good knowledge of Microsoft Suite and capability to learn new systems quickly What’s in it for you? Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life. Working with an award-winning team Awards | RBC Diversity & Inclusion A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day. Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career. Flexible work arrangements and leaders who support your needs—both personal and professional. An opportunity to have real impact on the lives of our clients and the communities we serve. RBCI software tools to boost your productivity #LI-ML1 Job Skills Business, Customer Inquiries, Customer Service Resolution, Office Administration, Sales, Sales Support Additional Job Details Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA City: Mississauga Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: INSURANCE Job Type: Regular Pay Type: Salaried Posted Date: 2026-02-18 Application Deadline: 2026-03-04 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. Pay Range The expected pay range for this position is: $46,000.00 - $70,000.00 The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Responsibilities

The representative will serve as the primary contact for Wealth Contracts brokers, handling inquiries promptly to meet business needs and providing superior sales support to help achieve regional sales targets. Responsibilities include initiating calls, providing product and administrative support, managing the new business process, and assisting with revenue generation activities.