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Sales Support Representative - ZR_29992_JOB at BruntWork

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent English Communication Skills, Customer Service, Client-Facing Roles, Organizational Abilities, Multitasking, Empathetic Communication, Basic Technology, Communication Tools, Healthcare Experience, Mental Health Experience, Service Industries Experience, Warmth, Patience

Industry

Staffing and Recruiting

Description

This is a remote position. Full-Time (40+ hrs/week) Work Schedule Mon–Fri, 9:00 AM–6:00 PM PST (1-hour unpaid break) Job Description: You’ll be the friendly, professional voice that helps connect people with mental health services, making a meaningful impact on people’s lives while supporting a growing healthcare practice. You’ll work directly with the practice owner to streamline operations and improve the client experience, serving as the essential link between potential clients and the care they need. Responsibilities: Answer incoming calls and professionally direct them to appropriate staff members Provide initial client screening and appointment coordination Handle client communications via phone and email with empathy and professionalism Support basic administrative tasks and maintain organized client files Assist with data entry and organizational systems Help establish efficient client intake and routing processes Coordinate with therapists and practice owner for seamless client experience Requirements: Excellent English communication skills with clear, professional phone presence Previous experience in customer service or client-facing roles Strong organizational abilities and comfortable multitasking Empathetic communication style appropriate for healthcare environment Comfortable with basic technology and communication tools Bonus if you have experience in healthcare, mental health, or service industries It helps if you’re naturally warm and patient when speaking with people seeking help Benefits incentives

Responsibilities

You will answer incoming calls and direct them to appropriate staff members while providing initial client screening and appointment coordination. Additionally, you will handle client communications and support administrative tasks to improve the client experience.