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SALES SUPPORT SENIOR OFFICER at Napco Careers
Riyadh, Riyadh Region, Saudi Arabia -
Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Processing, Data Entry, Microsoft Office Suite, Time Management, Organizational Skills, Price Quotation, Inventory Monitoring, Logistics Coordination, English Language, Customer Service

Industry

Packaging & Containers

Description
•Accurately enter and process customer orders into the company's sales system. • Verify order accuracy, including product specifications, quantities, and pricing. • Coordinate with the warehouse or logistics department to ensure timely order fulfillment. • Address sales team inquiries and resolve order-related issues. • Process customer returns, including submitting return requests and managing the return process. • Prepare and issue price quotations for customers based on product specifications and pricing guidelines. • Coordinate with the sales team to ensure accurate submission of quotations. • Maintain organized filing systems and records. •Inspect and monitor promotional item activities, initiating necessary interventions, especially for cancellations or supplementary orders. •Process monthly SPOT orders to fulfill the extra demand. •Maintain regular follow-ups with the demand and distribution team to ensure the shipment of back orders. • Follow the orders to be delivered on time as per schedule. •Conduct daily/weekly tracking of sales, deliveries, and stock levels, ensuring the fulfillment of the service level. • Ensure that all items must be deli   Required Job Qualifications & Competencies * High school diploma or equivalent required. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent organizational and time management skills. Attention to detail and accuracy. Ability to work independently and as part of a team. * Fast and accurate data entry skills * Good knowledge of the English language 
Responsibilities
The role focuses on accurately processing customer orders, managing returns, and issuing price quotations. It also involves coordinating with logistics and demand planning teams to ensure timely delivery and service level fulfillment.