Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

REQUIREMENTS:

• Excellent communication skills, both verbal and written.
• Flexibility and adaptability to changing situations and demands.
• Ability to work under pressure and meet tight deadlines.
• Strong prioritization skills to manage workload effectively.
• Good numerical skills
• Proficient in Excel and other relevant software applications.
• A passion for animal health and a commitment to supporting our members.
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Desirable:

• Experience in a customer service role
• Sales experience
• Experience within the animal health or veterinary industry

EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returne

• Act as the primary point of contact for existing member support and resolve member queries promptly.
• Provide direct support for sales teams regarding rebates, net pricing, platform functionality, and member benefits.
• Prepare and provide additional monthly reports for members as required.
• Assist in generating additional reports for manufacturers.
• Carry out all administrative tasks related to the onboarding of new members.
• Complete and distribute monthly Member Changes Reports accordingly.
• Liaise with the finance team to manage the effective setup of Direct Debit mandates.
• Conduct demonstrations of member platforms and tools to existing members.
• Attend UK trade events and Community Days as applicable.
• Support longer-term administrative projects both internally and externally.
• Collaborate with various MWI UK departments to ensure accuracy and efficiency of service for our customers.
• Identify and qualify third party suppliers for additional member benefits